Masyarakat keluhkan Pelayanan UPT PAM Metro

Masyarakat keluhkan Pelayanan UPT PAM Metro

Metro – Pelayanan UPT Perusahaan Air Minum (PAM) Kota Metro dikeluhkan konsumen. Pasalnya, sekitar sepekan air sama sekali tidak mengalir.

Warga di Jalan Bambu Kuning RT/RW 26/10, Kelurahan Hadimulyo Barat, Kecamatan Metro Pusat, Romlah mengeluhkan, sejak 29 November hingga 4 Desember 2019 ini air PAM mulai tidak lancar mengalir.

Dampaknya, kondisi tersebut dirasa warga sangat mengganggu kecukupan air dalam kebutuhan sehari-hari.

”Padahal saya tidak pernah telat bayar, perbulan Rp 60 ribu sampai Rp 70 ribu. Kok malah seperti ini. Bayar lancar kok air mampet,” ketusnya, Rabu (4/12/2019).

Ia menambahkan, keluhan tersebut juga telah disampaikan kepada petugas pencatat meteran. Petugas tersebut mengaku dalam waktu dekat akan segera dilakukan perbaikan.

”Karena air ini hanya menetes begini, saya berharap ini bisa segera ditindak lanjuti,” ungkapnya.

Keluhan senada juga diungkapkan konsumen PAM Kota Metro, Ricad Mayladi, warga RWt/RW 002/004 Jalan Mujahir Kelurahan Yosodadi, Metro Timur.

Menurut dia, aliran air PAM di tempatnya sudah sekitar seminggu ini mengalami kendala. Sehingga berdampak pada minimya penyediaan air bersih yang dibutuhkan.

“Sudah seminggu ini airnya tidak lancar. Kadang Padahal keadaan saat saya kesulitan saat membuuhkan air bersih untuk kebutuhan ini kebuehari-hari,” keluhnya.

Dia berharap, pengelola PAM Kota Metro segera melakukan pengecekan terkait tidak lancarnya aliran air bersih kepada konsumen PAM belakangan ini.

“Kami bayar lancar. Kewajiban kami sudah kami penuhi, seharusnya hak kami juga harus diprioritaskan,” tegasnya.(gus)

6 thoughts on “Masyarakat keluhkan Pelayanan UPT PAM Metro

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